Verra Mobility - Violation Dispute Analyst
About Verra Mobility:
Verra Mobility is a global smart mobility leader serving commercial fleets and rental car companies, managing tolling transactions and violations across hundreds of tolling authorities worldwide.
Role Overview:
We are seeking a detail-oriented Violation Dispute Analyst to investigate toll violations, develop dispute resolution processes, and support our Business Operations team in Mesa, Arizona.
Location:
Mesa, Arizona Headquarters
Key Responsibilities:
- Investigate and analyze toll violation data
- Develop comprehensive dispute resolution processes
- Conduct data-driven analysis and reporting
- Create Standard Operating Procedure (SOP) documentation
- Communicate with internal and external stakeholders
- Ensure compliance with relevant regulations
- Support team productivity during slow periods
Qualifications:
- High School Diploma or equivalent
- 2+ years of data analysis or process improvement experience
- Strong analytical and problem-solving skills
- Proficiency in data analysis tools (Excel, SQL)
- Excellent communication skills
- Ability to work independently and collaboratively
- Attention to detail
- Effective time management
Preferred Skills:
- Transportation or tolling industry experience
- Familiarity with internal system tools
- Knowledge of toll dispute resolution processes
Compensation & Benefits:
Competitive salary with comprehensive benefits package
Company Culture:
Verra Mobility values:
- Ownership and accountability
- Integrity and ethical behavior
- Humility and compassion
- Collaborative teamwork
We are committed to creating innovative solutions that make mobility safer and more efficient.