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Senior Product Designer, VOC

Via
Full-time
On-site
New York City
$120,000 - $170,000 USD yearly

Via - Senior Product Designer

About Via: Via builds technology solutions that modernize public transportation systems, providing software and operational expertise to transit agencies and government organizations globally.

Role Overview: Lead design process for transportation products as part of the operator experiences team. Transform complex mobility challenges into intuitive user experiences while collaborating with cross-functional teams to deliver solutions that impact transportation networks worldwide.

Location: New York City

Key Responsibilities:

  • Lead design process for significant product areas from initial concept through final implementation
  • Conduct user research and usability testing to gather insights that inform design decisions
  • Design product features with attention to UX and visual execution details
  • Create intuitive design patterns and evolve design system as products scale
  • Collaborate with product managers, analysts, engineers, and stakeholders throughout project lifecycle
  • Promote product discovery and ideation processes while managing design tradeoffs

Qualifications:

  • 5+ years experience in digital product design with portfolio demonstrating concept-to-launch project leadership
  • Bachelor's or Master's degree in Design, HCI, or related field, or equivalent practical experience
  • Experience working with complex systems and systems thinking mindset
  • Proficiency with Figma and high-fidelity prototyping tools
  • Strong communication and presentation skills with ability to articulate design decisions clearly
  • Experience in motion and interaction design preferred
  • Ability to work independently with accountability for deliverables in fast-paced environment

Compensation & Benefits: $120,000-$170,000 annually Comprehensive benefits including medical plans and 401K matching