TextMyGov - Client Relations Specialist
About TextMyGov: TextMyGov is a fast-growing Software as a Service (SaaS) startup that specializes in providing government agencies with smart-texting software to connect with their communities. We have over 800 customers nationwide and are growing, helping government agencies engage effectively with their citizens through our texting platform.
Role Overview: You will virtually onboard and train new customers to use our texting software to engage effectively with their citizens, then serve as their primary contact for questions and feedback. This role is essential to customers' success and retention, allowing you to build lasting relationships with clients and team members. You'll collaborate with other Client Relations Specialists in weekly meetings, working with the best customers who follow schedules that require no weekends or nights.
Location: In-person in Logan, Utah
Key Responsibilities:
Qualifications:
Compensation & Benefits: Salary not specified Health, dental, vision, and life insurance, paid maternity and paternity leave after 12 months, paid time off, paid holidays, Roth IRA contribution matching program, and free snacks & drinks. Schedule: Full-time (40 hours/week), Monday-Friday, 7:00 a.m. - 4:00 p.m. or 8:00 a.m. - 5:00 p.m.