Strategic Account Manager

Granicus - Strategic Account Manager (Seattle)

About Granicus: Granicus is a GovTech company serving 5,500 federal, state, and local government agencies with digital solutions for communications, website design, meeting management, and records management. Over 25 years, we've built an unmatched network of 300+ million citizen subscribers across the U.S., U.K., Australia, New Zealand, and Canada.

Role Overview: You will nurture and cross-sell subscriptions for Granicus Experience Cloud offerings to existing local government accounts, helping agencies digitize interactions between government and constituents. This role focuses on account expansion, contract renewals, and serving as a trusted advisor to clients in the Seattle territory.

Location: On-site in Seattle, Washington (must reside in Washington or surrounding state)

Key Responsibilities:

• Nurture and maintain complex existing accounts while fostering territory expansion
• Serve as trusted advisor offering strategic guidance and proactively addressing client challenges
• Negotiate contract renewals and service agreements to ensure client retention and satisfaction
• Collaborate with Marketing Team to ensure robust lead pipeline and effective nurturing
• Facilitate collaborative selling opportunities with partners to maximize sales potential
• Lead pursuit teams for larger opportunities and guide prospects through purchasing journey
• Develop and execute comprehensive sales plans to exceed predefined targets
• Create and deliver customized presentations showcasing Granicus solutions
• Coordinate internal resources including sales support, marketing, and solution consultants
• Oversee sales activities from prospecting to contract negotiation and forecasting
• Maintain documentation in Salesforce CRM and prepare quarterly business reviews

Qualifications:

• 3+ years of Public Sector sales experience in IT, information services, or SaaS solutions
• Demonstrated effectiveness selling through partners, resellers, and integrators
• Proven track record of prospecting, lead nurturing, and opportunity closure
• Experience with CRM utilization and technology tools for sales enhancement
• Ability to navigate complex, committee-driven sales environments with multiple stakeholders
• Strong problem-solving skills and client-centric approach
• Excellent oral and written communication skills with persuasive abilities
• Capable of managing 30+ active opportunities and closing 15+ annually
• Experience selling $50K+ deals in diverse sales pipelines
• Approximately 25% travel required

Compensation & Benefits: $110,000 - $125,000 annually Flexible time off, medical insurance (100% paid option available), dental and vision, 401(k) with match, paid parental leave, and comprehensive disability/life insurance coverage.