Senior Site Reliability Engineer (AWS, AI/ML, & APM)

Granicus - Senior Site Reliability Engineer

About Granicus: Granicus provides comprehensive cloud-based solutions for government communications, website design, meeting management, and digital services to over 5,500 federal, state, and local government agencies worldwide.

Role Overview: Senior Site Reliability Engineer will ensure the reliability, scalability, and performance of government-focused services. The role involves building and maintaining robust infrastructure, automating processes, and implementing site reliability best practices while providing on-call production support.

Location: Remote position.

Key Responsibilities:

• Provide production support according to team on-call rotation schedule
• Monitor and maintain system health and performance of services and infrastructure
• Develop and maintain automation scripts and tools to streamline operations
• Troubleshoot and resolve incidents, perform root cause analysis, and implement long-term fixes
• Design and implement system improvements to enhance reliability and scalability
• Collaborate with software engineers on application requirements and deployment processes
• Create and maintain documentation for processes and troubleshooting guides
• Participate in capacity planning activities to anticipate future infrastructure needs
• Implement security best practices to protect systems and data

Qualifications:

• 5+ years experience in site reliability engineering, system administration, or similar role
• Proven track record managing large-scale, high-availability systems
• Expertise in Linux/Unix systems and cloud platforms (AWS, Azure, Google Cloud)
• Strong proficiency in scripting languages (Python, Bash, Ruby) and programming (Go, Java, C++)
• Experience with ELK Stack (Elasticsearch, Logstash, Kibana) for logging and monitoring
• Experience with configuration management tools (Ansible, Chef, Puppet)
• AI/ML infrastructure experience including model deployment and AWS Bedrock preferred
• Cloud certifications (AWS DevOps Engineer, GCP Professional DevOps Engineer) preferred

Compensation & Benefits: $70,000 - $80,000 base salary plus bonus

Comprehensive health benefits, 401(k) with matching, flexible time off, and remote-first work environment.