Via - Senior Product Manager, Transit Operations
About Via:
Via builds technology solutions that modernize public transportation systems, providing software and operational expertise to transit agencies, municipalities, and government organizations globally.
Role Overview:
Lead product development for transit dispatch platform serving public sector agencies, extending capabilities from on-demand services to paratransit, school transportation, and fixed-route systems. Focus on building accessible solutions for special needs populations while helping agencies achieve equitable transportation goals.
Location: New York, New York
Key Responsibilities:
- Lead product strategy for extending Via's transit dispatch platform to paratransit, school buses, and fixed-route services
- Design features for special needs populations including paratransit riders, students, and caregivers with focus on accessibility
- Develop products that manage rides based on rider eligibility, special conditions, and disability accommodations
- Support agency funding efforts through proper reporting, billing, and system transparency features
- Build short and long-term product roadmap integrating customer feedback, data analysis, and strategic initiatives
- Partner with engineering teams on quarterly planning and technical roadmap development
- Collaborate with global stakeholders across different time zones to guide prioritization and ensure impactful development
Qualifications:
- 7+ years Product Management experience in B2C or B2B SaaS products
- Demonstrated success managing end-to-end product lifecycle from planning through launch
- Strong analytical abilities and business acumen with data-driven decision making approach
- Experience balancing MVP delivery with commitment to quality product development
- Excellent communication skills for cross-functional collaboration and stakeholder management
- MBA preferred; experience in public transit, mapping, or accessibility applications advantageous
Compensation & Benefits:
$150,000-$200,000 annually
Comprehensive benefits including medical plans and 401K matching